Susan R. Jimenez, President & CEO
Susan
Jimenez has more than 25 years of consulting experience, with
an emphasis on information technology and program management. Her
work has covered all stages of the systems life cycle in both package
integration and custom development environments. She has
successfully leveraged her significant project and program management
experience to help her clients solve an array of complex business
challenges. Prior to founding Jimenez Consulting Solutions she was the
Ernst & Young (E&Y) top local executive for the Phoenix marketplace.
Sue's consulting career began at E&Y where she progressed through the
ranks from staff consultant to partner. She later became a vice-
president with Cap Gemini Ernst & Young (CGE&Y). Ms. Jimenez has
experience leading teams ranging in size from 3 to more than 225 people.
She applies a holistic, analytical, and results-oriented approach to
business and technology issues. She has worked extensively with
individuals at all levels in her clients' organizations, from end users
to senior executives. She has experience in numerous industries,
including public sector, telecommunications, healthcare, manufacturing,
financial services, and higher education. She has also held a
number of leadership positions. She graduated with distinction from the
University of Arizona with a bachelor of science in management
information systems.
Laura M. Cross, Executive Vice President & COO
Laura Cross, co-founder and Chief Operating Officer of Jimenez
Consulting Solutions (JCS), is responsible for
contracting, financial operations, procurement, vendor
relationships, and human resources. Laura is known for her ability
to leverage her technical knowledge and business acumen to manage large,
complex projects spanning a variety of industries and solutions. Prior
to partnering with Susan Jimenez to found JCS,
she was employed for 7 years as a consulting professional by Ernst &
Young, LLP. Laura has served in a variety of client facing roles
including account executive, program manager, project manager, and
technical advisor for organizations with regional, national, and global
operations. She has experience in healthcare, telecommunications,
broadband, and manufacturing/distribution industries. Prior to
beginning her consulting career Laura worked as an application developer
and systems integrator in the manufacturing and distribution
industry. Ms. Cross graduated from Grove City College with a
bachelor's degree in computer systems. She and her husband, Alec, have
two children.
Jim Gibson, Vice President & CIO
Jim,
a Vice President, is also JCS' CIO and Healthcare Practice Lead. He has
15 years of management consulting experience providing solutions for
clients in healthcare, financial services, government, energy and
utilities, and aerospace. For the past 10 years, Jim has been focused
on healthcare where he has filled numerous strategic roles for clients,
including working with senior leadership to create 10-year information
technology (IT) capital spending plans, facilitating the creation of and
documenting corporate IT strategy, facilitating the creation of and
creating the model for a $1.9 billion capital budget for a large
clinical and financials program, and creating materials presented to
senior executives and boards of directors.
As Healthcare Practice Lead, Jim directs JCS' healthcare offerings,
leads partnerships and alliances, and acts as the account executive for
most of JCS' healthcare clients. He is responsible for executive
relationships and satisfaction, developing new leads, and providing
oversight for millions of dollars in projects ranging from Business
Intelligence (BI) strategy and design, EMPI strategy and implementation,
ICD-10 assessment and transition, health information exchange (HIE)
implementation, and other clinical and revenue cycle projects. Jim
graduated with honors from the University of Arizona where he received
his B.S. in Management Information Systems (MIS) and his Master of
Business Administration (MBA) with a focus in MIS and Finance.
Ross Arnold
Ross Arnold has over 20 years of IT leadership experience with a
focus on the planning and execution of large scale Data Management,
Data Integration and Business Intelligence initiatives. Ross, a
certified Project Management Professional, has led large scale
programs and projects across numerous industries for both Fortune
500, and Fortune 1000 companies. Ross has over 15 years of broad
healthcare industry experience spanning provider, payer,
manufacturing, and medical publishing verticals. In addition, he has
deep experience in the agricultural, digital communications, and
specialty chemical and pharmaceutical manufacturing industries.
Ross has particular expertise in building the people and process
infrastructure required for new business ventures and IT capability
development. He is skilled in IT Operational Management, including
the creation and execution of operating and capital budgets. Ross
holds a masters degree in business administration from DePaul
University and a bachelors degree in economics from Illinois
Wesleyan University.
Tyson Bickford
Tyson Bickford has played an integral part in helping large
healthcare organizations and outpatient physician offices meet
meaningful use requirements, increase end-user satisfaction, and use
technology to improve patient health and communication with their
physicians. He has demonstrated his leadership ability by
successfully leading both small and large teams on EMR projects. He
has worked on teams preparing for an EMR go-live, during a go-live,
and support. During this time, Tyson has gained valuable systems
implementation and support experience. He has the ability to
accurately assess the needs of an organization, and the solutions he
has delivered have exceeded expectations. His excellent
communication skills have been demonstrated by his ability to
successfully communicate with all levels of an organization. Tyson
graduated Magna Cum Laude from The University of Arizona with
bachelor degrees in Management Information Systems and Operations
Management.
Cheryl Clancy
Ms. Clancy who leads the Public Sector practice at Jimenez Consulting
Solutions (JCS) is an accomplished executive with more than 25 years of
technology and operations experience. Prior to joining JCS Cheryl worked
for 11 years in the consulting practice of Deloitte where she served
clients in healthcare, legal, entertainment, insurance, and state and
county governments. She is known for successfully leveraging
her technology, executive and clinical, backgrounds to help
organizations resolve complex issues. Cheryl has successfully planned
and managed enterprise-wide and focused innovative projects. Before
embarking on her consulting career she held executive positions in two
large information technology (IT) organizations. As an IT Director
she led several large teams which developed supported and implemented
custom and package solutions. Cheryl has experience in all phases of the
systems life cycle, including application development, integration
and program management. Earlier in her career, as a registered
nurse, she worked as an instructor responsible for developing and
delivering cardiovascular nursing curricula. She also practiced in
medical, neonatal and cardiovascular critical care areas. Ms.
Clancy graduated with a bachelor of science in nursing from Arizona
State University and has a masters in business administration from
the W.P. Carey School of Business.
Carla Fischer
Ms.
Fischer is a highly motivated and results oriented healthcare consultant
with experience in hospital business development, coordination of
revenue cycle software implementation, project management, biological
research management, and academic program development. She has
successfully built and managed partnerships with large organizations
including hospitals facilities, clinical laboratories, academic
institutions, and assorted vendors. In leveraging her project management
experience, she has delivered high-quality outcomes in complex business
and technical environments. Ms. Fischer began her career in management
of life science research where she became interested in the fundamentals
of information management and strategic distribution of data. Throughout
her career progression, Ms. Fischer has excelled in a variety of
challenging positions focused on improving information flow within the
field of healthcare. Ms. Fischer holds a bachelor's degree in biology
and a master of health sector management from Arizona State University.
Colm Moran
Colm
Moran is an experienced, energetic and hands-on consultant with
excellent Executive, Program/Project Management and Business Analysis
skills. He has an ability to drive, design and deliver impacting
technology and process solutions, and to manage projects and teams of
all sizes. He has over 16 years of experience consulting and
leading teams, establishing strategies, solving problems, and helping
organizations take advantage of technology to better their performance
and to further their competitive advantages.
Colm has worked in a wide variety of industries including healthcare
(acute and ambulatory care, patient revenue cycle, enterprise solutions,
patient identification, and more), managed care, telecommunications,
software, manufacturing, pharmaceuticals, oil and gas, public utilities.
Colm is the lead for the JCS Telecommunications industry team. He
has consulted with Cap Gemini Ernst & Young, Booz Allen & Hamilton,
American Management Systems and Software Design Concepts, and was the
Sr. Director of Enterprise Applications for a leading global eLearning
company supporting a worldwide user-base.
Colm has also worked on many enterprise applications, custom
application development, large systems integration, process
reengineering and change initiatives, solution selections, technology
and SOX audits, and the creation and implementation of strategies and
their related projects in healthcare, managed care and wide variety of
other settings. Mr. Moran is an active member of the Project Management
Institute. He holds a bachelor's degree in computer science from Brown
University and a has a master of business administration from the
University of Michigan.
Josh Peterson
Josh Peterson is a client-centric, results-oriented professional with
over four years of IT and management consulting experience. Focusing
primarily on systems integration efforts within the financial services
and healthcare industries, he is experienced in all phases of the
delivery lifecycle, including: requirements analysis and development,
process design, systems capability assessment, business case and roadmap
development, data validation and conversion, deployment support,
configuration, end-user training, testing, defects management, and
project management. Within the financial services industry, Josh has
experience in payments, mergers and acquisitions, loan originations,
capital markets, wealth management, and broker/dealer operations. Prior
to joining JCS, Josh was a Consultant in Accenture’s Financial Services
community of practice; therein, his various engagements with Fortune 500
clients included an international assignment to coordinate the
activities of an offshore development team. He graduated Magna Cum Laude
with a bachelor’s degree in Management Information Systems from the
University of Wisconsin-Eau Claire.
Carolyn Sing
Ms.
Sing has successfully leveraged her knowledge of project management and
finance to help clients implement programs, develop applications; plan
for and manage relocation of systems; perform cost evaluations; conduct
product feasibility analyses; and carry out security and risk
assessments. She has also led financial and technical audits. Prior to
joining Jimenez Consulting, she worked for more than 10 years as an
information technology project manager at a Fortune 500 company where
she was responsible for several large initiatives, one of which, was a
multi-national consolidation project affecting more than 1,000 people.
Before her career in the information technology field, Carolyn was
employed for nearly 16 years in the financial services industry. As a
project manager, Carolyn has been responsible for: planning, budgeting,
defining resource requirements, preparing status reports and
deliverables, managing vendor / supplier relationships, negotiating
pricing; managing contracts, invoicing, allocating costs and managing
issue escalation and resolution. Carolyn's experience in healthcare has
been focused on technology to support ambulatory care including
electronic health records (EHR).
Lisa Sturycz
Lisa
Sturycz is a client-focused IT professional with over eight years of
experience in all phases of the software development lifecycle. Her
experience includes requirements elicitation and analysis, customer fit
analysis, solution design, quality testing, system configuration, defect
management, enterprise system selection, and software training.
Prior to beginning her career in consulting, Ms. Sturycz has
performed a variety of client-facing, technical, process driven and
management roles within the IT industry. Insight into the many issues
unique to these various domains reinforces her ability to build strong
business alliances within all levels of an organization.
Ms. Sturycz graduated with honors from Northeast Wisconsin Technical
College with a Microcomputer Specialist associate's degree, and has
since gained experience in a variety of industries including software
development, higher education, telecommunications, accounting, and
manufacturing. She holds a Microsoft Office Master Certification as well
as being a Microsoft Certified Trainer.
Carla Taylor
Carla Taylor has over 25 years in the healthcare industry, including
clinical, administrative and consulting experience. For eight years
prior to joining Jimenez Consulting Solutions, LLC, Ms. Taylor
melded her healthcare background with a business education,
successfully guiding clients through complex physical and
operational business transitions across North America. Promoted from
Project Manager to Program Director for a local consulting firm, in
just five years, Ms. Taylor has led both client and internal
business teams ranging in size from five people to over 75
people. With a focus on quality and the ability to analyze and
redesign processes, Carla has created and implemented customized
services based on project requirements and customer needs,
demonstrating insightful balance between company and client
advocacy. Ms. Taylor has an Associate of Arts in Nursing from
Hannibal-LaGrange College and a Bachelor of Science in Nursing and
MBA with a focus on Health Care Management from the University of
Phoenix.
Faron Thompson
Mr. Thompson is an experienced consultant and project management executive
with over 13 years of management consulting experience and another 4
years of management experience in industry roles. Mr. Thompson's
experience has been focused in the financial services, health care, and
consumer product industries. Mr. Thompson is the Service Line Leader for
JCS' IT Effectiveness Service Line and is an integral part of JCS'
IT consulting in Phoenix, Arizona. Mr. Thompson was
part of Ernst & Young's Consulting practice where he led and managed
several successful performance improvement, merger and acquisition, and
reengineering engagements for clients. After E&Y, he moved to a mid-west
regional IT consulting firm where he led many strategic
initiatives for their largest account. His efforts included several IT
strategic planning projects for all customer populations served by IT.
Mr. Thompson's industry roles include Program Management of multi-year,
strategic systems implementation and transformation projects.
Mr. Thompson's core strengths include developing and executing
multi-year strategic plans, leading strategic business transformation,
process improvement, or information technology efforts to meet business
needs and manage strategic projects and programs. Some of Mr. Thompson's
unique skills include helping to bridge the communication gap between
business and IT to better leverage IT investments. He has a track record
of completing projects better, faster, and cheaper for both clients and
employers. Mr. Thompson holds a bachelor's degree in management and a
master of business administration from Washington University, St. Louis,
MO.