At Jimenez Consulting Solutions we have had the opportunity to work
with clients on exciting and innovative projects. Click on below to
learn more:
Jimenez Consulting Solutions (JCS) was engaged to assist in the
development of an enterprise strategy to improve interoperability
between a hospital system and affiliated community physician groups. The
team led focus groups comprised of community physicians, hospital
executives and information technology experts to define strategic,
tactical and technical requirements for exchange of health information.
JCS managed the vendor selection and contracting process between
the healthcare organization and a Health Information Exchange (HIE)
vendor. The team also implemented the HIE solution at more than
ten hospitals in three states. To date, the organization has identified:
- Savings in labor related to managing calls for copies of reports and medical records
- Reduction in costs of document production and delivery
- Increased physician and practice productivity and satisfaction
- Improvements in the coordination of patient care
ARRA HITECH Planning
Jimenez Consulting Solutions (JCS) assisted the State of Arizona's
directors of AHCCCS and medical informatics with its PACeHR program.
Activities included:
- Requirements definition
- Development of EHR Request for Proposal (RFP) and evaluation tools
- Management of selection and contracting processes
- Development of an HIT Strategic Plan
Ambulatory Electronic Medical Record
Planning
JCS led design and planning efforts for implementation of an
ambulatory electronic medical records system for forty clinics. The team
worked closely with physicians, clinic and hospital executives, and
clinic personnel to:
- Define solution scope
- Implementation strategy
- Organizational and functional prioritization
- Interfaces requirements
- Project and operational staffing requirements
- Governance model
- Definition of the technical infrastructure
- Overall project cost and budget
- Develop an approach to integrate ambulatory and inpatient clinical documentation
Charge Description Master Process and
Technology
Jimenez Consulting Solutions (JCS) was engaged by a large regional
healthcare organization to lead the vendor selection, planning and
implementation of Charge Description Master (CDM) software tools. The
selection process included market research, preparation of an RFP,
scoring of responses and ranking of vendors. A benefits analysis was
performed which identified opportunities to reduce cost and improve
reimbursement. JCS is managing both the project and the overall program
which entails:
- Process and technology-enabled improvements spanning 42 facilities
- Integration of 7 different source accounting and billing systems
- Training hundreds of users
- Oversight of technology & infrastructure
Jimenez Consulting was engaged to manage
the selection and implementation of cloud storage. The solution supports
storage, transmission, retrieval and viewing of digital images
from picture, archive communications systems (PACS) for two large
hospitals. Images are automatically moved to fully redundant,
geographically remote, backup storage facilities which are DICOM and
HIPAA compliant. Primary storage consists of RAID 5 disk array.
Secondary storage consists of a mobile disk array which can be used to
provide rapid restoration of the archived data in the event of a
disaster incident.
Enterprise Master Patient Index Planning
Jimenez Consulting Solutions led an effort to design and plan the
implementation of an Enterprise Master Patient Index system for
ambulatory centers affiliated with a hospital so that patient's
information could be shared across all entities. The effort included:
- Review and selection of the proposed EMPI vendor and solution
- Confirmation of the requirements across the ambulatory clinics and the hospital
- Definition of the implementation project scope, cost, staffing requirements and governance model
Community Provider and Faculty Practice Integration
Developed and implemented plan to integrate private primary care
practices into UCLA faculty practice in order to increase referrals to
specialty clinics. Activities included:
- Business case development
- Practice management system planning and implementation
- Charge master standardization
- Workflow redesign
IT Strategy for Ambulatory Surgery Company
A physician owned specialty hospital was seeking to expand by
replicating its unique model of care in other geographies. The
organization established a steering committee to assess IT capabilities
and make recommendations. The engagement consisted of:
- IT strategy - "make or buy"
- System selection and design
- Development of IT organization
IT Standardization for University
Hospital & Behavioral Health
- Conducted systems assessment of both organizations
- Identified synergies and gaps
- Developed recommendations and business case
- Developed requirements
- Designed solution
- Implemented integrated solution and data warehouse
Learn more about
JCS Healthcare services
eLearning
Deployed Siebel Call Center, Siebel Marketing, Siebel Service and
other modules to at a leading eLearning company. Modules deployed
included Account and Contact Management, Territory Management,
Activities, Opportunity Management and Forecasting, Data Quality, Email
Marketing, Workflow, Order and Quote Management, Remote, Products and
Product Configuration. The solution was integrated with the
organization's legacy contract management and order management systems.
Healthcare Payer
Managed the implementation of a Customer Service Reporting System to
analyze multi-channel customer contact data for a national managed care
contact center. The reporting system (Broadbase) captured
operational data from a Clarify Customer Service application and other
customer channels including interactive voice response (IVR) and web to
present a single integrated view of customer interactions.
Broadband
Engaged by a large cable/broadband
provider to lead a call center integration program the goal of which
was to improve customer service. The scope of the project included
Interactive Voice Response (IVR), Automated Call Distributor (ACD),
Computer Telephony Integration (CTI) Middleware, Predictive Dialer, and
front-end applications which automated screen pops. The team was
comprised of corporate and regional clients and several vendors.
Project, Program and Portfolio Management
SAP
Engaged to manage a 50 person PMO responsible for development of a
global project plan to support the worldwide rollout of SAP financial,
materials management, production planning, and sales /distribution
applications.