Change Management
During the course of a project or program, there will inevitably be
items uncot or Pvered which were not part of the original scope of the
effort. A good Projecrogram Manager (or Management Team) will have
a well-defined process in place to identify, clarify, and analyze these
items, and a method in place for determining whether to add them into
the scope of the current effort or not. The process and methods
for addressing these items are referred to as change management
or scope management, and is critical to the success of
any project or program.
Whether the out-of-scope item is an actual change to the
functionality of the system itself, or a change to business
processes and workflow, interfaces with other
systems, reports, underlying technology - or any other facet of the
project or program - it will ultimately have an impact on the schedule
and/or budget. Frequently these "in flight" changes have a ripple
effect on other portions of the effort, and also tend to impact the
ultimate satisfaction of the end user or customer. A thorough
analysis of the scope and impact of the change must be performed, and
all related costs associated with integrating the change into the
project/program must be weighed against the benefits. If
necessary, replanning of portions of the overall effort - or of the
entire effort, if appropriate, may be performed.
Ultimately, the key decision makers in your organization must be
presented with a clear picture of the facts (and alternatives, if they
exist) and must make the decision about whether to amend the scope of
the existing effort to include the change or not.
JCS can work alongside your management team to develop an efficient
and effective change management function and deploy
it across your organization, or on a specific project or
program. Alternatively, we can manage the process for you for some
period of time, and transition it over to your team when appropriate.