Analysis and Design
Working from the business, organizational, functional and
technical requirements that were documented earlier in the
selection process, we will work closely with members of your business
and IT staff to analyze the current state of your
business and technical environment from a people, process, and
technology point of view. What happens when a customer places an
order, or a patient checks in for his/her surgery? Which parts of
the organization perform which steps of the process? How many
people are involved? What other information systems are affected?
What data do people need to perform their jobs most efficiently, and
where do they get it from?
We will also work side-by-side with your team to define what your
desired vision, or future state, is for the areas affected by the system
we are helping to implement. This future state vision
for people, process, and technology will be targeted specifically to
help your organization meet the business requirements that have
previously been established.
Once your current state and your desired future state are understood,
we will work with you to identify the gaps between
them, and to determine how those gaps will be addressed. In some
cases, the best alternative may be to alter your business processes to
accommodate the situation; in others, you may require additional
programming to alter the selected system to address the requirement.
When analysis and design is complete, a
comprehensive view will emerge of how the system and the business
processes (workflow) will all combine to help your
organization achieve its future state vision.