News and Events

Susan R. Jimenez, President & CEO

Susan Jimenez - President & CEOSusan Jimenez has more than 25 years of consulting experience, with an emphasis on information technology and program management.  Her work has covered all stages of the systems life cycle in both package integration and custom development environments.  She has successfully leveraged her significant project and program management experience to help her clients solve an array of complex business challenges. Prior to founding Jimenez Consulting Solutions she was the Ernst & Young (E&Y) top local executive for the Phoenix marketplace. Sue's consulting career began at E&Y where she progressed through the ranks from staff consultant to partner. She later became a vice- president with Cap Gemini Ernst & Young (CGE&Y).  Ms. Jimenez has experience leading teams ranging in size from 3 to more than 225 people. She applies a holistic, analytical, and results-oriented approach to business and technology issues.  She has worked extensively with individuals at all levels in her clients' organizations, from end users to senior executives.  She has experience in numerous industries, including public sector, telecommunications, healthcare, manufacturing, financial services, and higher education.  She has also held a number of leadership positions. She graduated with distinction from the University of Arizona with a bachelor of science in management information systems.

Laura M. Cross, Executive Vice President & COO

Laura Cross, Co-Founder and Chief Operating Officer Laura Cross, co-founder and Chief Operating Officer of Jimenez Consulting Solutions (JCS), is responsible for contracting, financial operations, procurement,  vendor relationships, and human resources. Laura is  known for her ability to leverage her technical knowledge and business acumen to manage large, complex projects spanning a variety of industries and solutions. Prior to partnering with Susan Jimenez to found JCS, she was employed for 7 years as a consulting professional by Ernst & Young, LLP.  Laura has served in a variety of client facing roles including account executive, program manager, project manager, and technical advisor for organizations with regional, national, and global operations. She has experience in healthcare, telecommunications, broadband, and manufacturing/distribution industries.  Prior to beginning her consulting career Laura worked as an application developer and systems integrator in the  manufacturing and distribution industry.  Ms. Cross graduated from Grove City College with a bachelor's degree in computer systems. She and her husband, Alec, have two children.

Jim Gibson, Vice President & CIO

Jim Gibson, Vice President & CIO With more than 12 years of management consulting experience, Jim provides both technical and non-technical solutions to clients in healthcare, financial services, government, utility/energy, and aerospace.  He has experience working with individuals at all levels within client organizations from end users to senior executives.  He is a proven leader and has managed all phases of individual projects as well as managing and providing oversight for portfolios of up to 20 simultaneous projects and programs while maintaining a track record of delivering projects on time and on budget. While most of his work has been project-based, he has also filled strategic roles for clients.  These have included working with senior leadership to create 10-year information technology (IT) capital spending plans, facilitating the creation of and documenting corporate IT strategy, creating a $600+ million capital budget for a large clinical program, and creating status and business case materials presented to senior executives and boards of directors.

Jim also has more than two years of experience managing an IT department responsible for a 2500+ user community.  He has been responsible for developing IT and program strategic and tactical plans, capital and operating budgets and organizational design. He has also developed policies and procedures in the areas of change management, issue resolution, hardware/software inventory management, security and business continuity/disaster recovery planning. Mr. Gibson graduated with honors from the University of Arizona with a bachelor's degree in management information systems

Ross Arnold

Ross Arnold has over 20 years of IT leadership experience with a focus on the planning and execution of large scale Data Management, Data Integration and Business Intelligence initiatives. Ross, a certified Project Management Professional, has led large scale programs and projects across numerous industries for both Fortune 500, and Fortune 1000 companies.    Ross has over 15 years of broad healthcare industry experience spanning provider, payer, manufacturing, and medical publishing verticals. In addition, he has deep experience in the agricultural, digital communications, and specialty chemical and pharmaceutical manufacturing industries.  Ross has particular expertise in building the people and process infrastructure required for new business ventures and IT capability development.  He is skilled in IT Operational Management, including the creation and execution of operating and capital budgets.  Ross holds a masters degree in business administration from DePaul University and a bachelors degree in economics from Illinois Wesleyan University.

Tyson Bickford

Tyson Bickford has played an integral part in helping large healthcare organizations and outpatient physician offices meet meaningful use requirements, increase end-user satisfaction, and use technology to improve patient health and communication with their physicians. He has demonstrated his leadership ability by successfully leading both small and large teams on EMR projects. He has worked on teams preparing for an EMR go-live, during a go-live, and support. During this time, Tyson has gained valuable systems implementation and support experience. He has the ability to accurately assess the needs of an organization, and the solutions he has delivered have exceeded expectations. His excellent communication skills have been demonstrated by his ability to successfully communicate with all levels of an organization. Tyson graduated Magna Cum Laude from The University of Arizona with bachelor degrees in Management Information Systems and Operations Management.

David Chan

David Chan Mr. Chan is an extremely client focused program manager who has 10 years of management consulting experience with payers and providers in the health care industry. He has led teams ranging in size from three people to more than 100, and projects with budgets from $50K to over $10MM.

Mr. Chan applies an analytical and results-oriented approach. He has experience implementing large, complex vendor solutions and custom application development in the areas of: revenue cycle, Medicare, health plans, data warehouse, and Infrastructure. His experience includes program/project management, vendor management, business analysis, data analysis, solution design, architecture design, development and testing. David graduated magna cum laude from the University of Arizona with a bachelor's degree in management information systems.

Cheryl Clancy

Cheryl Clancy Ms. Clancy who leads the Public Sector practice at Jimenez Consulting Solutions (JCS) is an accomplished executive with more than 25 years of technology and operations experience. Prior to joining JCS Cheryl worked for 11 years in the consulting practice of Deloitte where she served clients in healthcare, legal, entertainment, insurance, and state and county governments. She is known for successfully leveraging her technology, executive and clinical,  backgrounds to help organizations resolve complex issues. Cheryl has successfully planned and managed enterprise-wide and focused innovative projects. Before embarking on her consulting career she held executive positions in two large information technology (IT) organizations. As an IT Director she led several large teams which developed supported and implemented custom and package solutions. Cheryl has experience in all phases of the systems life cycle, including application development, integration and program management.  Earlier in her career, as a registered nurse, she worked as an instructor responsible for developing and delivering cardiovascular nursing curricula. She also practiced in medical, neonatal and cardiovascular critical care areas. Ms. Clancy graduated with a bachelor of science in nursing from Arizona State University and has a masters in business administration from the W.P. Carey School of Business.

Carla Fischer

Carla FischerMs. Fischer is a highly motivated and results oriented healthcare consultant with experience in hospital business development, coordination of revenue cycle software implementation, project management, biological research management, and academic program development. She has successfully built and managed partnerships with large organizations including hospitals facilities, clinical laboratories, academic institutions, and assorted vendors. In leveraging her project management experience, she has delivered high-quality outcomes in complex business and technical environments. Ms. Fischer began her career in management of life science research where she became interested in the fundamentals of information management and strategic distribution of data. Throughout her career progression, Ms. Fischer has excelled in a variety of challenging positions focused on improving information flow within the field of healthcare. Ms. Fischer holds a bachelor's degree in biology and a master of health sector management from Arizona State University.

Colm Moran

Colm MoranColm Moran is an experienced, energetic and hands-on consultant with excellent Executive, Program/Project Management and Business Analysis skills.  He has an ability to drive, design and deliver impacting technology and process solutions, and to manage projects and teams of all sizes.  He has over 16 years of experience consulting and leading teams, establishing strategies, solving problems, and helping organizations take advantage of technology to better their performance and to further their competitive advantages.

Colm has worked in a wide variety of industries including healthcare (acute and ambulatory care, patient revenue cycle, enterprise solutions, patient identification, and more), managed care, telecommunications, software, manufacturing, pharmaceuticals, oil and gas, public utilities.  Colm is the lead for the JCS Telecommunications industry team.  He has consulted with Cap Gemini Ernst & Young, Booz Allen & Hamilton, American Management Systems and Software Design Concepts, and was the Sr. Director of Enterprise Applications for a leading global eLearning company supporting a worldwide user-base.

Colm has also worked on many enterprise applications, custom application development, large systems integration, process reengineering and change initiatives, solution selections, technology and SOX audits, and the creation and implementation of strategies and their related projects in healthcare, managed care and wide variety of other settings. Mr. Moran is an active member of the Project Management Institute. He holds a bachelor's degree in computer science from Brown University and a has a master of business administration from the University of Michigan.

Peggy Nye

Peggy Nye is an experienced healthcare leader. She is an accountable leader, effective problem solver and team builder with excellent communication and negotiation skills. Her 25+ year healthcare career includes serving acute care and ambulatory care providers as well as the payer side of healthcare. She provides a high level of customer focus and support in healthcare operations, program/project management and management information systems. She is a capable leader of large and small teams to successfully implement technology solutions and/or business process workflow redesign to achieve organizational strategic initiatives. Her initial career as a Registered Nurse was practiced in the areas of Pediatric and Adult ICU/CCU, Pediatric Emergency Department and Neonatal ICU. Peggy has an MBA and BSN from Pacific Lutheran University.

Bradley Pristelski

Bradley Pristelski Bradley Pristelski has five years of management consulting experience focused on project service delivery excellence. He has experience in both government and healthcare industries. Bradley began managing projects while he was an officer and operational director in the Air Force. While active duty, he managed highly technical and custom physical / information security projects. Among them was an initiative that involved the incorporation of leading edge technology to create an integrated base defense module deployable across multiple theaters. He also directed an effort that combined unmanned aerial vehicle technology with ground sensor and tactical surveillance equipment to form a multi-layered, security base defense.

As a consultant in the private sector, he has managed implementations of document imaging, electronic health records, health information exchange solutions and contract management solutions for the largest not-for-profit healthcare organization in California. He is a manager driven by quality and a consummate professional eager to tackle highly technical and complex business problems. Bradley is a Project Management Professional (PMP) certified through the Project Management Institute. Bradley graduated with a bachelor's degree in legal services from the United States Air Force Academy and has a master of arts in philosophy. Bradley will complete the Executive MBA Program at the W.P. Carey School of Business at Arizona State University next summer.

Derek Scoble

Mr. Derek Scoble is an IT professional with over 30 years of industry experience in the commercial, federal, and state government arenas.  With over 15 years in consulting, Derek has extensive business and project management experience with specialties in business process re-engineering, organizational assessments, business continuity and disaster recovery planning, project management, and system development life cycle (SDLC) methodologies including agile.  Derek has deep experience in risk management, Software Quality Assurance, Independent Verification and Validation (IV&V), business case development, strategic planning, and all aspects of software and systems testing. He has excellent communication skills and interfaces professionally with all levels of staff and executives.   Derek is a certified Project Management Professional (PMP) and holds a master's degree in Information Systems from Western University and bachelor's degree in Business Administration from National University.

Carolyn Sing

Carolyn SingMs. Sing has successfully leveraged her knowledge of project management and finance to help clients implement programs, develop applications; plan for and manage relocation of systems; perform cost evaluations; conduct product feasibility analyses; and carry out security and risk assessments. She has also led financial and technical audits. Prior to joining Jimenez Consulting, she worked for more than 10 years as an information technology project manager at a Fortune 500 company where she was responsible for several large initiatives, one of which, was a multi-national consolidation project affecting more than 1,000 people. Before her career in the information technology field, Carolyn was employed for nearly 16 years in the financial services industry. As a project manager, Carolyn has been responsible for: planning, budgeting, defining resource requirements, preparing status reports and deliverables, managing vendor / supplier relationships, negotiating pricing; managing contracts, invoicing, allocating costs and managing issue escalation and resolution. Carolyn's experience in healthcare has been focused on technology to support ambulatory care including electronic health records (EHR).

Lisa Sturycz

Lisa SturyczLisa Sturycz is a client-focused IT professional with over eight years of experience in all phases of the software development lifecycle. Her experience includes requirements elicitation and analysis, customer fit analysis, solution design, quality testing, system configuration, defect management, enterprise system selection, and software training.

Prior to beginning her career in consulting, Ms. Sturycz has performed a variety of client-facing, technical, process driven and management roles within the IT industry. Insight into the many issues unique to these various domains reinforces her ability to build strong business alliances within all levels of an organization.

Ms. Sturycz graduated with honors from Northeast Wisconsin Technical College with a Microcomputer Specialist associate's degree, and has since gained experience in a variety of industries including software development, higher education, telecommunications, accounting, and manufacturing. She holds a Microsoft Office Master Certification as well as being a Microsoft Certified Trainer.

Carla Taylor

Carla TaylorCarla Taylor has over 25 years in the healthcare industry, including clinical, administrative and consulting experience. For eight years prior to joining Jimenez Consulting Solutions, LLC, Ms. Taylor melded her healthcare background with a business education, successfully guiding clients through complex physical and operational business transitions across North America. Promoted from Project Manager to Program Director for a local consulting firm, in just five years, Ms. Taylor has led both client and internal business teams ranging in size from five people to over 75 people. With a focus on quality and the ability to analyze and redesign processes, Carla has created and implemented customized services based on project requirements and customer needs, demonstrating insightful balance between company and client advocacy. Ms. Taylor has an Associate of Arts in Nursing from Hannibal-LaGrange College and a Bachelor of Science in Nursing and MBA with a focus on Health Care Management from the University of Phoenix. 

Faron Thompson

Faron Thompson Mr. Thompson is an experienced consultant and project management executive with over 13 years of management consulting experience and another 4 years of management experience in industry roles. Mr. Thompson's experience has been focused in the financial services, health care, and consumer product industries. Mr. Thompson is the Service Line Leader for JCS' IT Effectiveness Service Line and is an integral part of JCS' IT consulting in Phoenix, Arizona. Mr. Thompson was part of Ernst & Young's Consulting practice where he led and managed several successful performance improvement, merger and acquisition, and reengineering engagements for clients. After E&Y, he moved to a mid-west regional IT consulting firm where he led many strategic initiatives for their largest account. His efforts included several IT strategic planning projects for all customer populations served by IT. Mr. Thompson's industry roles include Program Management of multi-year, strategic systems implementation and transformation projects.

Mr. Thompson's core strengths include developing and executing multi-year strategic plans, leading strategic business transformation, process improvement, or information technology efforts to meet business needs and manage strategic projects and programs. Some of Mr. Thompson's unique skills include helping to bridge the communication gap between business and IT to better leverage IT investments. He has a track record of completing projects better, faster, and cheaper for both clients and employers. Mr. Thompson holds a bachelor's degree in management and a master of business administration from Washington University, St. Louis, MO.

 

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